Nick P Review of EL TRADITIONAL
Food was really good and the pricing is competitiv...
Food was really good and the pricing is competitive for location. However, the reason I'm only posting 3 stars is due to the wait, which I shall explain.
The staffing is friendly, but the problem stems from the wait time. Perhaps it was a busy Friday night, but we waited intermittently for food after our order was split with an initial order of appetizers and children order, then a significant wait, perhaps 15 minutes or so, for my wife and myself to order. The person I assume as the shift manager asked if we were helped, which within that time frame, our server was helping us, but the time between us and the other tables was starting to increase
When the waiter returned to us after all orders were handled, the service then went smoothly and he continued to follow up until after we asked for boxes for unfinished food. We waited an additional 15 minutes, not noticing time elapsed until we suddenly felt as if we had remained a while. The 15 minutes included searching for other staff and the receptionist until we finally asked a busboy to assist us, which ended up with another fellow, the replacement receptionist who operated the payment tablet. He explained the waiter assisting us was sent to the freezer, resulting in confusion of personnel and our wait.
Overall, I was happy with the food and pricing, but the service was not ideal.

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