My child had problems with her Chromebook during V...

My child had problems with her Chromebook during Virtual Academy. I called the IT Department, & Gary was amazing help over the phone. We still ended up going to the District 5 Office for further assistance, but he remembered the issues & got my child a loaner Chromebook. We were in & out in less than 10 mins! Great group of people working in IT! Very friendly, helpful & knowledgeable!