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Lort Smith saw my cat as an emergency on extremely...

Lort Smith saw my cat as an emergency on extremely short notice. Considering the clinic seemed rather busy, he was seen quickly. The triage nurse was helpful and was very kind and gentle with my cat. When we saw the vet she was thorough, and listened to all my concerns. Unfortunately after running tests (very quickly) our boy had a heartbreaking diagnosis. The discharge nurse was absolutely incredible. She was so compassionate and patient with us. She answered all our questions and provided amazing guidance. We never felt rushed talking with her. Eventually we sadly had to bring our beautiful cat in to be put to sleep. Again, Lort Smith showed amazing support though an awful time and even sent us a handwritten card in the mail after his passing. I would not hesitate to bring my pets here again and I would recommend Lort Smith to any pet owner.

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