What impressive service. Usually, when I think HVA...

What impressive service. Usually, when I think HVAC issues, I picture a dirty construction worker showing up at my house and trying to oversell me, stinking up my house in the process.
Not Cropp. They sent Eric, a great salesman...wait...salesman is the wrong word. He didn't try to sell me anything. Instead, he diagnosed my problem (a backflow preventer failed on my boiler), set up fans, shut off all the correct valves, and had a repairman there in a few hours. AWESOME service.
Then the repairman, McDavid, shows up. He isn't scared of dogs, which was a relief, since it was the most action they has seen all day. They were all up in his business. He kept all his mess in the boiler room. He wore booties to keep my floors clean. He cleaned up after himself. He was...AWESOME.
So let me summarize. Same day service, done efficiently, done cleanly, and done by friendly staff. Winner winner chicken dinner.
Thanks Cropp!