Was very disappointed in our stay here. This place...

Was very disappointed in our stay here. This place would suit young families who are looking for a one stop shop, where the kids are entertained and that s all that matters. There are two parts to the hotel where one is the family wing which is modern & clean, we unfortunately stayed in the older wing deluxe garden view but we struggled to find anything deluxe. The room was shabby, with two single beds pushed together for our deluxe bed which felt similar to sleeping on a plank of wood. House keeping lacked and appeared to get worse the longer we stayed. There was no book in the room to detail the room service, resort amenities etc - when we enquired about it we were told they had run out . This is not a place to really come & relax, there were large groups of tourists arriving and departing at all hours of the night waking up every room in their path. The rooms aren t very soundproof and could hear literally everything, including guests going to the bathroom next door. The resort entertainment included pumping music all day and the loudest singers and band until 10.30pm. One Main pool, which was ok - but could never get a daybed. The food was very underwhelming and we are glad we didn t do the all inclusive as found US $75 per person very expensive, and opted for great restaurants in the area instead. Having spent a few times in Nusa Dua before , and stayed at other places- I would not come back again. Did. It live up to its 5 star, more 3 star. The price tag we spent absolutely did not deliver