Renee Klug Review of McGeorge's Rolling Hills RV Su...
I dont even know where to start when it comes to t...
I dont even know where to start when it comes to this place. My husband and I have never had such a terrible experience in our entire life. If I could give this place no stars I would, our experience starts back in February when we 1st tried to purchase a 5th wheel. We had a unit we were interested in and they tried to give us an outrageous APR and even with a heavy cash deposit, they did not want to work with us. The 1st salesman that we had did not want to work with us and help us close the deal, so we pulled out of it. Now fast forward to the beginning of May, we found another unit (same model) for a better price. So we contacted them again in hopes that we could get the deal closed pretty quickly. Long story short they could not get that unit across state lines because of Covid 19. We then get a call from our sales guy Stephen telling us they have a 2021 unit coming in with everything we want. Not really the price range that we were looking for, but there was no other units avail anytime soon. So we decided to go with the 2021 unit, they tried to give us another high APR (8.9%), so we contacted our credit union. They gave us a 3.2% APR and our payments were where we wanted them. So we decided to move forward with the deal, the first financial contract they wrote up was wrong. After they rewrote the contract we proceeded to the next step. We went to McGeorge to finally put eyes on our unit and ended up doing our paperwork. We were told one amount for our trade in and they ended up giving us a different amount for our trade in. The following weekend we were going to pick up our unit. We paid for some extras and our 5th wheel had 80% of the extras done. We were and still are waiting on our slide out toppers, and it's been 6 weeks now. You try to call them and they put you on hold or the managers are never available. No body ever has any answers or they say they will call you back and never do. If you dont follow up with them you will never hear anything from them. Unfortunately for us our adventure with them is still not over.

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