THe representatives I spoke to were not well infor...

THe representatives I spoke to were not well informed, in fact were down right ignorant of the policies of thier own company and the company that employed them to manage retiree benefits. They either deliberately lied to me, or gave me incorrect information, resulting in my not receiving the reimbursement funds my company claims to provide to retirees. Then when we began looking into it, they attempted to blaim me. THey have a horrible rating with the BBB, and I'm astounded that the NCOA continues to rate them well. Dishonest and cruel to take advantage of older people.