Jess Cromwell

Review of Medical Center of McKinney

I've been to this hospital several times in the pa...

I've been to this hospital several times in the past year with my grandparents for various issues. The staff has always been super friendly and professional. I really was disappointed this evening with the registration/ information lady. She was smug and it seemed to bother her when she had to show me through the hall to the ER room. Yes, it was twice she had to get up to show me how to get through the hall with all the doors. I think sometimes with these places people forget that their patients/ customers/ clients don't know what they know. maybe you have done it/ said it 1,000 times in a single day, but it is the first time (or 2nd) we have heard it. Again, I love this hospital over any other in the area. I'm just disappointed. When we come into ER concerned for our loved one, we need to see a friendly, compassionate, and patient face.