Very disappointed in our experience with big block...

Very disappointed in our experience with big block and GG homes. We are new home buyers and we re supposed to receive a new house well that s what we were told. New foundation , ect.... we were basically being pushed and guilt tripped into buying a house on purdy street. 1138 purdy street to be exact.
We were told to be patient and grateful. When we would ask questions such as how big are rooms we were told it doesn t matter your getting a new house . When we asked about permits we were told GG does 200 homes a year and that they have everything they needed for this home. Well come to find out after speaking with the county office there were no permits opened on the work that was done.
The house needed a new roof . When we brought it up and were told that we would have to do the roof. Too many issues and our concerns were not considered , that s how we felt at least. I thought realtors were supposed to help the customer. We don t recommend big block/ honest agent.