Heather Leister

Review of Harpoon Hannas

I used to LOVE this place. Talked my friend into g...

I used to LOVE this place. Talked my friend into going Saturday evening. Went in a little before 3. Was told there was a bit of a wait, so we asked if we could sit at the bar. Got seated, waited about 10 minutes before someone even greeted us and there were THREE bartenders on. They were greeting people that got sat after us. Ordered our drinks and food. Took another 5 minutes to get drinks from our original server. Food came out about 20 minutes later and it was okay. Fries were cold. My friend ordered another drink from the other bartender and we timed it again, took 10 minutes. Once Frank came over we asked him and he got it right away. Frank was awesome! He was the only one who paid attention and talked to us as the other two barely said two words to us, but he was not behind the bar the entire time. Anything we needed he got it for us and he was super friendly and personable. He ended up taking care of us the entire time, as our original server only came to us the one time. I m a server/bartender, so I completely understand bad days, but you still need to pay attention to your guests. Especially when there s only like 8 people at the bar including my friend and I.