Christiana

Review of Estancia La Jolla

Quite expensive. Although the grounds are pretty ...

Quite expensive. Although the grounds are pretty and mostly well maintained (see below), we have had some (1st world) struggles. See my review of their restaurant, Mustangs and Burros.
Our key cards didn't work beginning on full day 1, which resulted in 2 trips back to the front desk to get the keys reprogrammed. This ultimately resulted in a call to engineering to get the battery on the door key changed.
I asked for a drinks voucher which would have resulted in a happier customer, but I was told at the front desk that they don't do that here. Really management? Alcohol makes people so happy! And it's such a cheap fix!

Inconvenient? Yes.

Will it ultimately lead me to change hotels (no) or advise someone against coming here (likely not)? (Unless they are the sort of person who can't handle anything but perfection--in which case maybe go elsewhere...)

I'm paying $180 tomorrow for a deep tissue massage with Michelle. I will possibly increase in my rating tomorrow. For that price I have HIGH expectations.