If i could give no stars i would. I've been waitin...

If i could give no stars i would. I've been waiting 5 months for assistance i call every week and the way there system is set up you're waiting your time ever step of the way. No one on there customer service team can help you wit anything all they can do is tell you that you just have to wait, in a time like this waiting isn't paying the bills.i just don't understand the hold up