Tommy Guo

Review of Boomtown Hotel Casino - Reno

Horrible food ever. I swear I will never come back...

Horrible food ever. I swear I will never come back. There is no other food except the mediocre plastic taste lobster. Cost $35 after tax with player discount but honestly I think it worth only $10. The service at the food counter is so rude that I called the manager twice! Are these people trying to destroy the business? When I was there, only 30% tables are occupied. The old asian woman who distributes lobster just don t understand the very basic rule of how to treat customers. She just throw the lobster heavily into your plate with angry face. Are you trying to scare me off so I won t ask for more lobster? Ridiculous! Madness! This place won t last for another year!