Although the attention was initially very courteou...

Although the attention was initially very courteous and decisive, they ended up presenting an unconvincing service. I made a rental reservation that appeared in Zona Prop with covered garage, I demanded that they comply with what was published before the representatives of the real estate agency and before the representative of the owner of the property that we wanted to rent. Not only did they have us five days without communicating whether they would comply with what was published, but with the proper documentation, they informed us that the owner was not interested in renting from us.

They never gave us answers as to why the decision, as a result of this we ended up on the street as we could not renew the rent where we lived, it is a lack of respect as the representatives of the real estate company treat their future clients.

It is understood that they did not have to do with the dissatisfaction of the rental agreement, but they did not move a single hair to solve the problem.

I emphasize the attention and respect of Ms. Rocio, but nevertheless the damage was caused and we are still waiting for them to call us to tell us why the owner refused to rent us.