They bait service customers by their so called "pr...

They bait service customers by their so called "preferred customer" coupons. Coupons don't say you can only use one coupon at a time. So you go and get your oil changed and tires rotated using the coupons and you end up having to pay for the rotation when you pick your vehicle up. Don't expect service manager "Tony" to call you back after he goes for a two hour lunch.