Kasia Trokowska

Review of Dolina Charlotty Resort & SPA

Incomplete service in the hotel, half-board only f...

Incomplete service in the hotel, half-board only from 18 o'clock on the guest's request, and breakfast until 10.30! A little long break! In addition, there is a very poor menu, daily breakfast is scrambled bacon mushroom steamer and thin white sausage. Still the same. The hotel bar is open only from 5 pm where you can drink a beer and use the billiards for billiards or bowling alleys. Restaurant gosciniec for it from 12 o'clock - but there, when we went, the fries were not for the kids because I bake a mess. Dan prices from the card very scrubbed! In the middle of our stay we went to a swimming pool with children and it turned out that there is a technical break in the only warm shower - lasts already 3 days :( and with a tiny child, unfortunately I have nothing to look for in a larger cold pool! Perhaps this breakdown will last until the end holidays are just like in the sealarium where filters do not work and you can not watch the seals through a good month already! Unfortunately, disappointment again! In addition, the restaurant lacks cutlery and chair for children.Open coffee maker is only one. Wednesday is already a general divide - restaurant gosciniec is not child-friendly and organized dinners for hotel guests - on the table was still missing, the maze approached 3x to the table it was changed once porridge once goulash. The water in the distributor was also not - you need I was waiting for 15 minutes and two or three foreign-language waiters would take it all in! Children were sitting on their knees! e to go up the stairs. If it were not for this, maybe even though the child would safely sit in the cart during the meal because here the chair for all children was not enough. My 2 year old on such benches as there are at the tables, it goes dangerously down to the floor and to the table just as usual. he does not get anything to eat. Take it with you to take something from the Swedish table too, it was not very possible because everyone knows to creme with something hot, just it is dangerous !!! Going back to the hotel in the playroom should be care for children - so I praise you - for a week I have seen 2 times such a woman, but I did not see a lifeguard at the pool. Young boys jumped on the head despite the ban and nobody noticed. In the rooms there is no safe and air conditioning, and geraniums on the balconies still sleep and stick under the shoes. The corridors are eternal overloads! I will be czepialska and will write even a pile of horses from Saturday, no one has cleaned the main promenade in the valley. Bridges are being renovated in the middle of the season - noise! I am disappointed! Earlier, I was 2x in the valley for weekends and it was much better! Detriment! For this price requires something more!