Shazia Mahmood

Review of Now Education

An awful agency, just like the many others that ar...

An awful agency, just like the many others that are out there. Don't be fooled by all the positives you hear and that they advertise, they are never going to tell you the negatives, unlike my review and experience with them.

No matter what you tell them when signing up and what details are discussed about what type of work is required, where you'd like to work, how far you'd like to travel, etc, etc, none of it is taken on board and adhered to.

I was told if I was to receive any work after 8am it would be for schools which are near to me and have easy driving distance, did that happen? No! I was continually given work on the other side of the city to me, which would require at least an hour or so to get to and involved time wasted sat in traffic. They don't think that common sense would be to place people near to where they live so that coming and going is easy. Schools like having people on time not turning up late because the agency has sent someone from one end to another!

I also requested specific type of work whilst with them and none of that was listened to either, I was given work which I told them I didn't want. They would throw any rubbish at you and when things were turned down, rather than accept you don't want that kind of work, they would make a point at how disappointed they were. Obviously they can't bank the money for the agency, also forgetting that candidates use agencies to work flexible hours and days and work as and when they please. Everything goes through one ear and out of the other.

One good thing I can say is that the pay is good, but they tend to use a bribery tactic in order to get people to go to schools that they may not want to go to or they may not want to/be able to work that day. They say thing like I'll pay you this much if you go or I'll increase your rate to this much if you go. Awful way to do things. But you will find that they make many mistakes with pay and you are the one having to chase things up, and it takes a long time for pay matters to be sorted, they aren't quick in doing that!

The consultant that I had was a total tool and complete unprofessional! Hashim or Hash as he likes to be known, has a very rude manner, doesn't listen to anything said to him, has very poor communication skills, doesn't reply to any texts or emails or phone calls, any queries are never responded to. You are always having to do the chasing rather than him.

They don't know how to treat their candidates and seem to forget which side their bread is buttered - without the candidates they wouldn't have an agency or a job! It would be in their interests to listen and adhere to what candidates want.

All of these issues raised in my review had been voiced to Now but obviously fell on deaf ears, as they tended to ignore what was said to them and would prefer to do what they want rather than what you want.

They only get 1 star because I couldn't post this review without selecting something! Have now left them! Avoid at all costs, find some other agency! Bunch of no hoper's wearing cheap Burton suits thinking they are all that when clearly they aren't. Haven't got a clue how to do things or treat people! I have left the agency now. Also funny how some of the Now employees have left ratings for their own place of work.

The other people who review on here shouldn't judge other review's as every person's experience is different. They don't know what a person's situation is and why they have posted that review, every person has a different experience with an agency - no one size fits all!

The important thing for people to remember is why you go into agency work in the first place - it's to work the way you want to work.