Charlie Johnston

Review of Reeves Communications

Brought my truck in for a front end alignment. Cal...

Brought my truck in for a front end alignment. Called on Monday the 4th of May to bring it in on the 6th. No problem there so far asked when I dropped off the truck at my appointment time at 9 how long it would take. I was told a hour for the alignment still no problem at this point 2.5 hours later I call cause they haven t called me yet nothing in the system yet they would have to call me back. I wait for another 30 minutes and say I m going back up there for word on my truck. That s when I get the call saying these parts are wore out and what not. I m not going to say if they are or not but now I say I m going to get a second opinion cause if you say one thing and that comes to be a lie what else is. By the way it s 12:05 as I write this and still don t have the truck back. I can say I won t come back here.

Edit: finally got the truck back at 12:45ish. So roughly about 4 hours of total truck time. It must be just like a doctors appointment on getting you in.