K L

Review of Greatskin Medi Spa

I had a facial treatment done by Brenda (the owner...

I had a facial treatment done by Brenda (the owner) last Tuesday. I was very disappointed with the result. My face looked much worse than before I stepped in their salon. I wanted to be fair, so I didn't immediately conclude that it was a bad one. Instead, I waited the several days to see if my face would be getting better. Today, my skin still looks irritated and had little improvement comparing before and after.

I told Brenda before we started that I have very sensitive skin. I mentioned that I wanted a LED or some kind of infusion that I had done in other salons and that had the amazing results. However, she decided to give me a peel treatment first. I didn't really look at my face in the mirror after the treatment was over. I just heard her complimenting how nice my skin looks. She billed me $200 that includes two vitamin related treatments, which I don't understand. Why did I need the similar stuff twice? She didn't do what I was initially interested in having.

I was so upset. Before I went there I see this salon has such high ratings and has more reviews than others. I was excited and thought I found a good one. I didn't even mind driving 30 miles one way. I wound up wasting time & money . BTW, she gave me a little bit leftover eye cream sample that is so dry and touches like wax, I can hardly smear it with my fingertip. I threw it to trash.

Update: I am adding this after reading the owner's response. Can we speak truth here? I do not have severe skin conditions or heredity skin conditions. And you know it! All you were saying here is half true half false. If you want your business to thrive, at least be honest. That is my suggestion. Thank you!