Racquel Bygrave Review of North Alabama Coalition
DO NOT WASTE YOUR TIME RENTING WITH THESE PEOPLE. ...
DO NOT WASTE YOUR TIME RENTING WITH THESE PEOPLE. I have rent with them for 2 long years and never had a problem but as soon as I decided to leave it s a problem. I ve dealt with them not doing what they are supposed to do never spray the house, trees growing on the house, no walk way, never come to fix the issue when I put in work order.
I received a notice on my door on whether I want to renew my least and I called and spoke with a Debiesha or Denisha who told me that I was good as long as I turn my keys in. I moved out on the 28 I called and let them know that I will have someone turn my keys in because they would be closed when am through moving. They told me that I had to pay $877.50 because I did not turn in a 45 days notice, I agreed to pay it because it was on my least and even though their employee told me I would not need to take any further action as long as my keys is turned in.
The lady at the office told me that since I have legal right to the apartment because am paying the $800 I can stay in the apartment an extra month I told her am leaving so that s ok. The person turn the keys in on the 12th and they now want to put over $200 on that $800 talking about I turned my keys in late. I tried to explain that the lady in the office told me that it was ok if I stayed there and they are telling me otherwise.
The person I spoke would would not listen, they gave me wrong information because they want you to pay money. They have horrible customer service, I admit my tone was a little bit high but when I calm down and try to explain to her what I was told, she kept saying she don t have anything else to say to me and it is in your contract. I stop looking at a contract when the word is coming out of your mouth then you want to fault me for it. I WISH I COULD GIVE A ZERO RATING because people don t just take money off of a tree.
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