J

J B

4 years ago

I had purchased a new Buick lease 2 years ago, gre...

I had purchased a new Buick lease 2 years ago, great sales support from Brent and no complaints with him and would recommend him anytime. But can't say the same for the service, had car in 3 times so far for the same minor noise issue but still not fixed, called and was then transferred abruptly to service manager and left message but of course no call back. This is just a minor issue (not mechanical) but still expect better response and will now consider other dealers before my next purchase. Very unfortunate as really enjoyed dealing with Brent, but service and service manager support is lacking.

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