Greg Fender

Review of Park City Medical Center

They made my wife wait while they checked her insu...

They made my wife wait while they checked her insurance. She was in a lot of pain. I've paid well over $150,000 as an adult into insurance premiums. Personally I've gotten a few x-rays in return in the last 20 years. I paid out of pocket at the dentist since $150,000 doesn't get you decent coverage for your teeth. How much do I have to pay for the staff to act like an emergency is an emergency when we are the only clients in sight?

I was told on the phone when we called before going that it was important to go at 2am since her eyesight could be at risk. They were FAR more concerned with her ability to pay than giving her treatment when we arrived. What a joke! Would she not have received care if she couldn't pay? I have no idea. If the answer is yes, why would you ask for the money first at an emergency room?

I lived in Argentina for a few years. I've been to the emergency room with 0 insurance and got urgent care immediately. Why can a country like Argentina, so poor, so corrupt, give such exemplary care and I pay enough in insurance premiums to buy a castle in Argentina and you let my wife know she is not as important as the money?

My wife is not from the US. She was shocked. The first thing she said when she was released was about the way they "compassionately" checked her ability to pay first.

I will resent paying the $250 copay so much.

Her doctor was fantastic and he obviously has nothing to do with this decision making process. He gets 5 stars and the hospital gets a generous -3. Hence the 2 star review. Shame on you! I'll never forget it.