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D. Q.
Review of Kaseman

3 years ago

This is what is quite ironic and contradicting if ...

This is what is quite ironic and contradicting if you Google s Presbyterian Kaseman you see the following information in update section dated wait for it July 2, 2020!
UPDATED VISITOR POLICY DURING COVID-19
To protect our patients and employees, Presbyterian is not allowing regular visitation at this time. Adult visitors may be approved in certain situations. These adult visitors must pass a health screening and are required to wear a face mask or other personal protective gear, as needed.
However they only part of this thats true is when you arrive in ER here is "visitors must pass a health screening and required to wear a face mask" and " not allowing regular visitation at this time"
My family member and I arrived in August due to a mental health emergency, upon entering we were screened at entry lady was very rude, she had gloves but did not clean thermometer after each use, we passed and allowed to Customer Service window barely greeted, did not take insurance information she advised Triage as to situation and called back family member I was very concerned and surprised at what I saw...... (you can see its clear glass window in lobby to ER area) half or more of nursing staff had no masks or any personal protective equipment on. I was told to leave with my family member belongings including a cell phone. Put her in a room among "very ill" patients. only gave her a mask not separated from "ill" we if you recall are admitted and held 24hrs for mental health emergency. My family member stated she used a phone to call me but it was not wiped down nothing in site to disinfect it and no Medical staff were wearing masks or protective gear. Mind you i work in a family medicine we are required to use a bleach solution to clean everything down as a patient leaves an area, patient rooms are sprayed with same and closed door 30 mins then wipe.. so I was very disappointed, but mainly disgusted at the level of protection a hospital takes precaution to protect spread in a PANDEMIC!!!! HEDE MY WARNING DON'T TAKE YOUR FAMILY MEMBER HERE!! we had to get COVID-19 tested because she ended up having symptoms after being stuck here 24hrs!! This is horrible place!!

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