The service man arrived and we told him about the ...

The service man arrived and we told him about the situation. He checked out a few things then went on to use the router down the washing machine drainpipe. Some hair was blocking the drain. He said the pipe could be cracked but we had to decline the camera down the drain because of finances. I thought that he was nice in letting us know instead of just doing the job and not saying anything. Thank you for your qualified servicemen and the respect they have for their customers.