Kat

Review of West Springfield Public Librar...

Such unfriendly staff. My 3 year old ran half way...

Such unfriendly staff. My 3 year old ran half way up the stairs and I had my infant in the stroller so I was trying to get her out so I could get him( he's good on stairs so I wasn't worried I just didn't want him to disturb anyone) well as I finished getting her out the librarian from upstairs yells over the balcony "you need to come up and get your child now" essentially embarrassing me and scaring my son. This isn't my first bad encounter with the staff, they just are not pleasant