Parking Request Ignored for almost year now. We ha...

Parking Request Ignored for almost year now. We have requested back in November 2020 and they did not even care to reply (Falls church Branch). We requested again about 2 weeks ago for 29th May 2021. NO RESPONSE. They do not even tell us what is the policy or if we can buy extra parking stickers or cards. Daniel Lyons redirected our recent request to community manager. Who is not even marked in the email. i feel a bit of uncomfortable thinking they are replying people as per name. my neighbours get immediate response. my opposite Neighbour gets permission for extra parking without getting towed. But us. NO RESPONSE. WHY?? I can understand if i have not given them enough notice(which i have probably two weeks and one month prior). But this is a lot to digest. we pay our HOA fees and its not on due. Getting dealt this way feels they are judging us by our name. The least they could do is RESPOND!