Dexter Brown

Review of GAINSCO

Company is good as far as the price for my policy....

Company is good as far as the price for my policy. But I had a flat tire and it took 20 mins of being on hold before I finally got a hold of a (very rude) customer service agent, only to be placed on hold for another 15 mins before reaching another agent, only to be told that I would have to call yet another number to get assistance with my flat tire. After getting the new number I was told to have a good day and the lady hung up when I still had questions regarding my policy.