I am not a customer of this company but I spoke wi...

I am not a customer of this company but I spoke with someone by the name of Jeffrey who appears to be a phone operator at the company.
I was looking to purchase a laptop case for my daughter and printed on the back of the device was the company's #. This gentlemen informed me of the various ways to find / look up the model # and carefully explained that there were various generations of this laptop and to be careful when purchasing a case. At the end of the day, I was able to get the right case for my daughter at a significantly cheaper price than what I planned for thanks to Jeffrey. His level of customer service exceeds what I expect from an operator. Kudos to you sir.