I've had nothing but problems from this company bo...

I've had nothing but problems from this company booked dates to come out for repair they failed to turn up, took my till away for repair I waited a whole year to get it back as apparently it kept breaking down? We had to go to the owner to get the problem rectified because nobody had a clue what was going on! We bought a "brand new" machine from them a year on its completely dead! I've never had this "service" with any other "company" avoid!!