Feeling annoyed I even have to give a star to be a...

Feeling annoyed I even have to give a star to be able to write a review. Appalling customer service. Had booked an appointment at 15h00 and after having called the Customer Service Centre twice and was told twice they would be here in 10mins and no show, I received a call from the floor manager at 17h00 blaming the rain (that lasted for 10mins, earlier that morning) causing bad traffic. Just call someone else and don t waste a whole afternoon waiting like I did.