Luis Cardona

Review of Lauberge casino and resort

Horrible service I agree with many of the reviews....

Horrible service I agree with many of the reviews. I came here for my 21st birthday thinking i was going to have a great time, and i was until we received the worst service from a bartender. We had been playing for atleast 5 hours tipping every bartender at least $10 for every round. Until we got to one of the last sections of the casino. As we were walking to that secetion to play the slot machine we wanted to we poliletly asked one of the bartender for drinks. Her response " yall have to be playing to get drinks" with a big smirk on her face. As we got to the slot machine we asked for drinks we had been getting at every other section of the casino. She said some of the drinks were not available once again with a rude attitude and her smirk. We then told her we didnt want anything from her because of her attitude. Then she came back as she was walking away and gets in my friends face and tell asked if she had anything to say. We felt sooooo disrespected after playing for 6 hours dropping lots of money. We called the manager and absolutely NOTHING was done. He said that was her area and he could not move her, he offered to get us our drinks and never came back. I thought this was going to be a great experience but turned into a disappointing 21st birthday. We wont be coming back, if you want terrible service i suggest to come to L'abergue.