Went to the Boathouse for Lunch on Sunday. There w...

Went to the Boathouse for Lunch on Sunday. There were quite a few things that made us feel not so welcome and on top of that had some issues with food too.

Waiting staff wasn't that polite all the time and not super knowledgeable of the menu. One of us had a small bag next to their chair and a waiter walked past and simply shouted "that is dangerous" and kept walking by.

When ordering food one of our party needed gluten and dairy free options due to allergies. The restaurant had a gluten free menu, but she pointed out that she also needed dairy free. the waiter pointed out a couple options for her and she ordered one of them. When the food arrived, it had cheese and other dairy products in it. We only noticed as the cheese was crumbled on top.

The staff manager came over to apologise but still we felt a little bad because our waited said to the staff manager he did not hear our friend say she needed dairy free too. and then soon he came to our table to say he had not know there was dairy in the meal. Two contradicting stories that were both told to us.

Eventually got all the food. It was basic at best (had a pizza, two risottos and a beef burger).risotto was a little bland. Pizza had way too much cheese (and olives that almost half had pits in them) and the burger was overcooked and not very juicy.

Overall a disappointment as we had looked forward to visiting for a while.