William Kitchens Review of Audi Plano
STAY CLEAR! Look at their reviews on other sites. ...
STAY CLEAR! Look at their reviews on other sites. The service here is horrible! I went to pay cash ($26,000) for a used vehicle and the GM would not even stand up and speak to me. He told his sales rep he was too busy running a report. I purchased the vehicle and was told by the sales rep to come in on a Saturday and they would handle the damage to the rear cover and large hole drilled in the door. It was pouring down rain the day I purchased the vehicle so I did not see it. How can you sell a vehicle with holes drilled in it, fresh damage to the rear cover, and loose moldings? I called the sales rep back and he tells me the GM denied it? What? You say you will address it and then the GM says no? I have no idea how the GM is employed with Audi. I will be calling corporate and BBB. Go somewhere else and save your money and trouble. The service is way better at other places along with the prices and not people trying to get out of helping customers...

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