I am a spire elite member (highest level). The sta...

I am a spire elite member (highest level). The stay was Below Average. Old and outdated rooms with chipping furniture and a rusty mirror. I could hear the person next door talking loudly over the phone and people in the lobby seemed to be IN my room. My room had a Philips LCD from stone age which literally had a cable connection. The room got no sunlight throughout the day. This review is coming after comparing with other 5 stars I have stayed at including other intercontinental hotels. The reception never responded to my calls. I asked to be shifted to another room but the staff didn't care the least. Only thing good was the catering staff and the food.