Very disappointed and poorly kept older hotel. Car...

Very disappointed and poorly kept older hotel. Carpet is torn, room outlets open and crooked. Mirror was cracked on bathroom door and skylight over pool is literally broken and open to outside elements as you can see in the pictures. Rooms were supposed to be smoke free but people next door were still smoking cigarettes and marijuana. Had to call the front desk twice on the room across from us due to all the screaming and pounding that occurred for four hours straight. I was with my family and did not get any sleep. We asked for our money back and they refused!
The female across our room who claimed it was her room and her room key wouldnt work finally called the police and they ended up breaking the door open to find her little kids were left alone inside. Management would not open the door for her.
Horrible experience!!!!