WARNING: PLEASE READ!!!

WARNING: PLEASE READ!!!
This place must have paid someone to give them so many positive reviews. I've lived across the street and have used this location on 5 separate occasions in the last 6 years, with my wife using them 2 times in the last year- for us both, each time became worse than the previous visit.

My biggest issue is not the incompetence and unprofessional behavior/language of staff, but rather their irresponsibility. My wife had a bad case of the hives last night and was having an anxiety attack. I waited two hours in line so that we could get a prescription because she wouldn't be able to sleep without it. After getting the prescription, the doctor said it would be available in the pharmacy within 10 minutes. 45 minutes later, it still was not ready. When I called, they said give it 15 more minutes as they believe they've sent it to the wrong location. 30 minutes later, still nothing. When I called again, they were closed.

My wife suffered through the night unable to get sleep with OC medicine. When I called this morning, the same process repeated itself twice over when I finally lost my temper. I was then told that I need to "lower" my voice, and "if it was an emergency, why did you not call 911?" Well I'm sorry, I just thought that URGENT CARE meant that you would take care of my wife urgently. I will never use this inhumane, joke of a service again- this is no hospital. I HIGHLY ADVISE YOU NOT TO EITHER.