D

Darian Gondor

4 years ago

Took my wife and one of my staff there for dinner ...

Took my wife and one of my staff there for dinner and we were all quite disappointed.
The host who was sitting us seemed quite grumpy and when it came time to seat is she literally just walked by giving us a wave motion and kept walking. She didn't wait to see if we caught her Motion(only 1 person did), no verbal communication and not once did she check to see if we were following her.

The waitress took our order in a somewhat timely fashion but food took quite some time which was understandable being busy.
By the time our food arrived all of our drinks were empty so we asked for refills. By the time our refills arrived we were all half way done our meals, it took ages and while we are waiting the waitress sat 2 other parties at there tables, took payment from 2 tables and served other tables there drinks. Clearly they are short staff which is 100% understandable right now but things are not being prioritied correctly and time could be better managed. I would rather wait longer for my bill then spend half my meal with nothing to drink.

The menu itself needs a larger variety of appetisers.

Food was kinda disappointing and was most certainly nothing to get excited over(all of us were dissapointed with our meals). My steak was quite a bit smaller then what a 7oz steak should have been. I didn't say anything to the waitress as I know the response would have been the weight is before they cook the meat which I know is the case but it was still smaller than it should have been.
For fries they only gave us a very small handful of fries each.

Both my wife and I left hungry as the portions we recieved were quite small.

My hopes is the owner will take this feedback and find ways to improve but unfortunately after reading the other negative reviews and the responses from the owner I don't think that's going to happen. I challenge the owner to prove me wrong.

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