Do you realize you can not get your statement item...

Do you realize you can not get your statement itemized. your statement is in groups so you dont know what you are paying for your tv set line by line or phone or internet. nice and what about all the other charges 15.00 for taxes and surcharges. I wanted to see what I was paying because I wanted to downgrade The only way I could do it is cancel everything which is not a bad idea. I am totally disgusted.