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alyuch Review of MyUS.com
I have absolutely nothing even remotely good to sa...
I have absolutely nothing even remotely good to say about MyUS's customer support. There is no way to contact them by phone, and they don't respond to customer support emails. They don't even have something as basic as a verification email that notifies you that your message had been received. The chat online feature was also abhorrent. My questions were never answered but instead followed by very contradictory copy/pasted information. Then, when I asked them to clarify what they mean, they answer with incoherent 1-3 word answers and CONTINUE to copy/paste the same information they've already posted before. I'm exhausted and deleting my account. This is absolutely the worst customer service I've encountered in year.
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