B

The people that work at AutoNation Subaru are frie...

The people that work at AutoNation Subaru are friendly and helpful. We had our dog with us and, while waiting, one of the sales people gave her a "Chewbaru" toy.

The reason I am only giving 4 instead of 5 stars is because the service took an hour longer than the quoted time. We were there for 2.5 hours after driving 5 hours from our mountain town for the appointment. At the end of the visit, I was also asked to give a similar review to this one and the technician watched as I filled out the survey. This puts customers in an awkward spot and does not allow them to feel comfortable giving an honest review of the service.

Overall, I would use AutoNation Subaru again for service and sales.

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