J

Joe Thacker

3 years ago

The hospital was very busy! It was Dec 26th after ...

The hospital was very busy! It was Dec 26th after Christmas.The woman who checked me in was so rude Scruge would loved her. The triage nurse also was really rude and told me I should go somewhere else, like urgent care. I returned there because I had been there five days earlier and I felt worse.They told me to follow up with my primary care physician but she's closed for the holidays. The person who was my caregiver (Kim) also a little rude at first but was better when my wife came in. The ER nurses were very sweet, even though they were busy they asked if you were okay. The x-ray tech was great! My wife and I have been in Brownwood 3 years and we have been to the ER five times. We have seen Dr lion before and he was very efficient This was the first time we ever had a bad experience at this hospital. We will not return unless it's an extreme emergency. I would have gone to my reg physician but she's closed for the holidays.
APDATE:
Just recently I heard an add on the radio for the Brownwood ER stating it was available for all types of medical needs. Not so! They will fuss at you the who time your there and tell you go see your regular physician.
UPDATED
Here it is June and I am thankful I haven't been inside the Brownwood hospital since my last post. I'm 64 years old and need to live somewhere close to good medical care. The only way I would go to Brownwood Medical Center is if I was taken there uncontious or dying of loss of blood. We sold our house and moving close to Amarillo where I'm sure the medical care would be better.

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