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Tylicia Gales

4 years ago

I cannot get ahold of anyone to talk about my bill...

I cannot get ahold of anyone to talk about my bill due to the systems being down . I am constantly trying to pay online and the system gave me a confirmation number and then there is no trace of payment history or pending payments from my bank . My basement has flooded 2 times in a year and no one can ever help with info when ever you call . The lady I did speak to in a different department laughed and knew nothing other than the billing lines were down .

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