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Review of The Omphoy Ocean Resort Palm B...

My family and I, decided to try a weekend as we fo...

My family and I, decided to try a weekend as we found it on Travel Zoo. The location was wonderful with direct beach access, and amazing pool. The fish tacos and salads are very well prepared and delicious. Tasted very fresh. From Johny at the front desk to Shane by the pool, the customer service was impeccable. The only issue we had was that a promoter had rented out the pool for Sunday and no children were allowed. We spoke to the general manager on site, that went out of his way and offered us a free night stay, so we can enjoy a full day of pool with our son. This was truly appreciated and a show exemplary customer service and customer care. The Tideline will be added to our list of annual vacation spot.