Received a letter from Meridian literally stating ...

Received a letter from Meridian literally stating that I have been pre-screened by them and am eligible to save $1,206 per month and a fixed mortgage rate of 3.25% by refinancing with them and paying off credit cards with a $10,000 loan. The letter appeared too good to be true, but I gave it a shot. Upon calling them the next day, the unenthusiastic loan officer offered me an INCREASE to my mortgage by just under $300 a month! And the rate jumped to 3.5%

Clearly, I had been fooled. I asked why they sent me this inaccurate letter in the mail, she said she will speak to her boss. I ended the call. Who sends people such a false promise with such details in the letter only to offer them an INCREASE if they refinance through them? Am I missing the point of a refinance? This had to have been a prank that I fell for. Oh and BTW my credit was in the 700s. Nice job Meridian, it looks like people are slowly starting to figure you out.