Nice location and great place to take the kids. Ha...

Nice location and great place to take the kids. Has an enclosed play area and beautiful water feature in the gardens. There were ducks out the day we went so perfect to keep the kids amused whilst we waited 40min for 2 mains. Went there on a Thursday and ordered at 1.20pm received our 2 mains at 2.06pm. We had bacon and eggs and a small ploughman's platter. Staff were not very friendly and seemed exasperated to be working. There was no cutlery in the box so I asked politely if I could have a set of cutlery. They said it was in the box, to which I replied it was empty. Another girl overheard and quickly went to fill the box. There was an older customer standing there who thought he was quietly saying to her..."what about the chopsticks", and they had a quiet laugh to themselves. Obviously I'm Asian but given his Pommy accent and her age I'm pretty sure my 41 years and born in NZ would trump there's. So for the below average customer service and mediocre food, I have cancelled my midwinter christmas lunch I was organising there. But thumbs up for a child 'friendly?' cafe.