Kozray Noi

Review of Happy Hamster Computer Repair

I brought in a laptop I had liquid damaged a coupl...

I brought in a laptop I had liquid damaged a couple years prior, having put off repairs due to lack of money and having a desktop to use in the meantime. The gentlemen that worked on it were very patient and openly communicated everything that was going on with my laptop as they assessed it and worked on it. They called regularly, answered all my silly questions, and worked to find me the best deals they could on replacement components since it was worse off than I originally thought. They were very clear about the labor fees, and pricing right up front.

When it turned out I needed a new motherboard, they gave me options and prices, told me to let them know what I thought, and then said they'd offer their personal recommendations after. You know you're dealing with a reputable shop that cares for their clients when they recommend the cheaper part and give all the reasons why they think that's the better idea. No price gouging or hyping up for me to buy the more expensive parts!

I'm very pleased with the work and the open communication they provide here at 1201 North. I'm definitely recommending them to my friends and family, and would gladly see them again. Not that I hope something breaks again but you never know!