Here s the deal on why I gave Toyota two stars, wh...

Here s the deal on why I gave Toyota two stars, which is unfortunate because my family has gone through this Toyota for years and years. Ive heard nothing but great things about this location, so I decided to buy my newer car from them. Don t get me wrong, Kevin was awesome (maybe its because he s a salesmen) but he led my in a direction to a car that I wasn t even looking at, and one that I fell in love with. My 2011 Nissan Rogue. I haven t even had this car for more than a month and I ve had to drop about $1500 on it out of pocket. The day after I took the rogue home, the passenger side tire popped and was grinded down to the rim. I ended up having to replace all four tires, THE DAY AFTER I BOUGHT THE CAR. I called Toyota to see if they would reimburse me or help me out for this payment and Kevin pretty much said sorry, can t do anything about it since I drove it off the lot. Which is understanding, since I know the paperwork that I signed when I took the car. I thought all the troubles were over and done with after replacing my tires, but then I was told from an employee from discount tire that I would need to get an alignment, which was another $90 out of pocket. I brought my car in to get an alignment at belle tire, and there was ANOTHER problem with the rogue that delayed the alignment appointment because now they found a broken ball joint on the passenger side. (Which was the cause of the popped tire) that was an additional $100 out of pocket.
After all of this, I had about two weeks of freedom with my car with no issues. A day ago, my AC went out. Can t find the problem so I had no choice but to bring it back to Toyota to check out. Not only is the diagnoses $140 out of my pocket but when I got to my appointment today (8/29/18) at 10:45am, I was told that my appointment was going to be delayed and my car wont be diagnosed or fixed until probably 5 hours at least. I had two children with me and no option but to just come back and drop my car off for the night. It was a complete inconvenience and dissapointment that I even wasted my time driving down 28th st for an appointment that just got cancelled when I got there.
I hope the sales and maintenance employees start checking out their used car selections more closely so that this doesnt happen to someone else. I purchased a newer car for personal reasons and the idea that I wouldn t have had to put so much work in it since its a 2011 and it came off of the lot.
I wish Toyota lived up to their good reputation, but they didn t.

*UPDATE
I went back to Toyota on 8/30/18 to talk to the service manager (who was pretty nice).
He understood the issue, but sadly there was nothing he could do about it. He gave me $100 i store credit.