Could you please have someone in management reach ...

Could you please have someone in management reach out to talk about what I need to setup about a Lemon Law request for my Polaris Ranger that has been in the dealership for the better part of the last 6 months, I talked to Kevin over the last few months and he offered to pay up to $2000 towards a trade towards one that is not a Lemon which is not acceptable and then I called to find out what info was needed to be mailed to your legal department and he wouldnt allow me to talk to his manager nor was i given the info needed to mail. my case # 6094656