Kevin O'Connor Review of Surly Brewing Co.
Wow, so I'm a huge fan of Surly's beer but this pl...
Wow, so I'm a huge fan of Surly's beer but this place was frustrating.
I went there with my bachelor party and we had a fairly poor experience. When we sat ourselves in the patio area and were quickly told to move because apparently it's hosted seating but we could seat ourselves in the lower area which is fine, after this we found a picnic table to sit at. We were almost settled when we were told once again we couldn't sit there because all patio seating is hosted seating, essentially the new place is a jumped up brewery turned restaurant that lacked clear signage indicating that in order to be seated you need to proceed to the host station.
Most taprooms I've been too have always been self seating therefore if you want people to proceed to the hosts station at a "taproom" I feel as though you need to make that clear.
If you bring a decent sized group you can expect long wait times, which is common with hosted seating, and because of other plans we had only a finite amount of time to spend at this location therefore we were forced to shuffle off to a small area outside and l was embarrassed that I had so desired to start my bachelor party here. I had been incredibly excited to go to the new taproom but my experience was poor and there are hard feelings. I still love your products but I will not be returning to the taproom.
Edited after a few months to let myself cool off.
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