Courtney Heither

Review of Beaverton Honda

Really only giving one star for the guy who helped...

Really only giving one star for the guy who helped us pick out a car, Robert. He was nice, very helpful, answered any and all questions my family and myself had about different cars. When it came to actually buying the car and going through finalizing papers, the pricing was wrong and was set for a different car than the one I was purchasing. The manager and some of the other staff were so incredibly rude. They would not honor the other price that they had initially quoted, would not own up to their mistake, not only that but the manager decided to yell at us saying that was the best he could do (which was literally nothing) and I happened to look over at his employees laughing at the situation. As a paying customer I was horrified at the customer service. I almost wish I didn t buy the car from them and allow them to make the commission off my purchase. My family was disrespected to the highest degree, and as it was my very first car purchase, it was the worst experience I could imagine. I wish I could remember the name of the manager so I could call him out directly for his poor services as well as his staff that night who were laughing... overall a horrible experience and I will never be going to them for anything again. Worst customer service I ve ever encountered.